Bike Parking Frequently Asked Questions
A FAQ guide to helping you determine which bike parking options are best for your business or project.
This website contains all of the information you need to select the bike parking options that are best for your project. Use this FAQ list to help find the answers to questions you may have. If the question you have is not found here, please
contact us.
Q: How much do bike parking stands and lockers cost? Do you have a price list?
A: Our price list is available by clicking the
Price List buttons at the left hand navigation of this web site, or you can view our most current price lists
here. Prices shown on our price lists are subject to change without notice, they do NOT include freight costs, and they are subject to our
Standard Terms.
Q: How do I get a formal, written price quote for the bike parking stands that I need?
Q: What bike parking product colors and finishes are available?
Q: What is the expected delivery time of my bike parking products from when I place the order?
A: Most of our bike parking products are in stock at all times
- Shipping from our in-stock inventory, powder coated with our Black Hammer Semi-Gloss (see below), is typically 1 to 3 business days after receipt of payment or approval of credit.
- Shipping of high volume orders or bike parking products coated with one of our standard optional colors (see below) is typically 2 to 3 weeks after receipt of payment or approval of credit
- Custom production bike parking products can take as long as 14-16 weeks to produce and ship.
Q: How do I know if you can ship products to my location?
A: We can ship our products anywhere within North America and most worldwide locations. Please contact our
Sales Department for a price quote to your location.
Q: Do you have distributors for your bike parking and bollard products in our area?
A: At present we are the sole distributor for our products.
Q: What do I receive with my bike parking product order? Do I need to purchase installation hardware?
A: All orders are shipped complete with bike parking products, mounting hardware kit and installation instructions. These parts are all are individually packaged for protection against damage during shipping.
Q: Do you supply the pipe for bike bollards’ security anti/ram mounting option?
A: We do not supply the pipe for our security, anti/ram
bike bollard installtion kits. As a commodity product, this product is most often readily available at a lower cost closest to our customers' sites.
Q: What installation methods are available for mounting bike racks, bike bollards and bike lockers?
A: Our bollards can generally be described by the following three mounting methods;
- Our standard bike parking mounting option is used mainly for applications involving new construction; where new or existing concrete, asphalt or landscaping will be employed.
- Our security, anti/ram mounting bike bollard option is used for maximum protection against vehicular penetration, or to reduce risk to pedestrians from vehicles.
- Our removable mounting option is used when the bike bollard must be removed easily or frequently (i.e. for emergency vehicle access).
For further installation information, refer to our
general installation instructions for our bike parking products or
download specific installation instructions for each of our bike parking product choices.
Q: When installing a bike rack or bike bollard, what distance should the bollards be spaced apart? In other words, how many can I fit into my area?
A: Bike bollards and bike racks provide one of the simplest means of controlling access by vehicles. The distance between these bike parking products will determine the types of user that will be able to pass:
- Placing the bike bollards or racks a minimum gap of 4 (four) feet apart will allow access by pedestrians, people with strollers, wheelchairs, bikes, and motorcycles – but should prevent passage by most vehicles.
- The preferred gap of 5 (five) feet provides a little more space for people to pass and is still inaccessible to most vehicles.
Q: When installing a bike bollard or bike rack, how do I know if there are utilities and underground pipes?
A: For safety purposes prior to the bike parking product installation, it is recommended that an x-ray be taken of the area that will be excavated or core-drilled. This can save you expensive down time and the possibility of injury if water pipes, gas lines or underground wiring are accidentally hit.
Q: Do you offer bike parking product installation?
A: We do not offer installation. You will have to contact a general contractor in your area; we may be able to provide some contractor names for you.
Q: Where are your products made? What is the country of origin?
A: The majority of our products are made in China. Some of our products are produced in the United States. If country of origin is an issue, our sales department can distinguish individual product origin.
Q: Why won't the bike parking brochure download from your website?
A: Most of our documents are in Adobe PDF format, and can be found at various locations throughout the web site, or on our
Downloads page.
- Having Adobe Reader installed on your computer is required to view PDF files. If you need Adobe Reader, you can get it for free here: Get Adobe Reader
- Also, your internet browser settings may block downloading of files. You may need to modify your browser security settings.
